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Messages - Justin Derrick

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301
Report Indexing / Re: ACIF lineData Arabic
« on: July 13, 2020, 09:27:40 AM »
Which codepage are you using for processing / displaying this?  I'd suspect you'd need the file produced in Unicode, and then use the corresponding Unicode codepage to match it when working with ACIF.  Otherwise, I suspect you're mixing codepages, which I don't think would work at all.

-JD.

302
MP Server / Re: Admin client cannot connect to VM (local)
« on: July 09, 2020, 09:47:52 AM »
If your version of RHEL has changed, they often make dramatic changes in how firewall commands are issued.  You may need to update your cookbook.  In the past it's been iptables or ufw, now there's a 'firewall-cmd' command.

-JD.

303
MP Server / Re: Admin client cannot connect to VM (local)
« on: July 08, 2020, 12:05:54 PM »
Probably need to open port 1445 on the Linux OS firewall.

-JD.

304
Report Indexing / Re: arload with pdf on AIX
« on: July 08, 2020, 10:25:09 AM »
The only next step in this case is to run with tracing enabled on arsload, so you can get more information about the indexing failure. 

-JD.

305
Report Indexing / Re: arload with pdf on AIX
« on: July 07, 2020, 02:09:04 PM »
Again, you're not providing enough information.  You've only given a portion of the output, and it makes it impossible to tell what's happening.  Also, you can cut and paste the text of the output, instead of posting photos.  There isn't an obvious error, just what appears to be the indexer stopping.

Does the arsload process crash with a segfault or core dump on AIX, in the same way it does on windows?

-JD.

306
iSeries / Re: Question regarding stash files
« on: July 07, 2020, 01:13:25 PM »
So...  a few things.

You need to know that a stash file is associated with a USER, and a ROLE.

You specify the name of the user on the command line when you run the Content Manager OnDemand arsstash command, and enter that user's password when prompted.  But, the secret sauce is the -a parameter, which defines what role that user/password combination is for.

Code: [Select]
           1 - Store the OnDemand userid and password (default)
           2 - Delete the OnDemand userid and password
           3 - Store the OnDemand userid and password for ARSLOAD
           4 - Store the OnDemand userid and password for ODF
           5 - Store the OnDemand userid and password for RDF
           6 - Store the OnDemand userid and password for PDD
           7 - Store the LDAP userid and password
           8 - Store the DB2 userid and password
           9 - Store the Oracle userid and password

So you need to get all three items correct - the User, the user's password, and the role you're assigning.

Also, it's not a good idea to create a CMOD stash file for the admin account.  Someone who can read the stash file can use it to do anything they want (reset another user's passwords, delete data, etc.)  It's better to create a user for a specific role, and assign the minimum access required (say, to work with a specific Application Group) to accomplish the task.

There's also a whole discussion to be had about arsdoc delete -- it's NOT wise to use that tool, since it calls into question the accuracy and completeness of your archive, and doesn't delete the underlying documents.  If there are problems with your data, ask the team that supplied the data to correct their data quality issues, and then unload/reload. 

Brice, can you give us more information on what you're trying to accomplish?  Also, can you show us the command you used to create the OnDemand stash file, and how you're trying to use it?

-JD.

307
Report Indexing / Re: arload with pdf on AIX
« on: July 07, 2020, 06:16:05 AM »
Well, the load is failing at the indexing step.  However, this shouldn't result in a crash, and is likely a bug.  It's probably best to open a Service Request with IBM to help them determine the cause and get the bug fixed for the next CMOD Fixpack.  Here's a shortlink to the IBM Service Request page:  http://CMOD.co/sr

-JD.

308
MP Server / Re: Default location for trace file?
« on: July 02, 2020, 12:21:11 PM »
Without specifying a full path, I would expect the trace log to be generated in the directory you were in when you ran the arssockd command.

Why not just change the file to include a full path?  :)  Somewhere with wide open permissions like /arstmp or /tmp.

If it's not able to create the trace file, it probably doesn't have permissions to write the file there.

-JD.

309
MP Server / Re: Full Text - issues with ODFTIExporter.jar
« on: June 30, 2020, 08:26:52 AM »
FYI, you can use an asterix ("*") to include all of the jars in a specific directory, to make that CLASSPATH variable shorter.

-JD.

310
MP Server / Re: Full Text - issues with ODFTIExporter.jar
« on: June 22, 2020, 03:49:42 PM »
I don't think you can get away with symbolic links, I think you need to add the directories where the jar files are to the CLASSPATH.

-JD.

311
Report Indexing / Re: PDF Indexer
« on: June 19, 2020, 02:50:59 PM »
It's always best to keep the CMOD indexer and the Content Manager OnDemand Server version at the same levels.

It may work, but you probably won't get any support from IBM if you run into a problem.

-JD.

312
MP Server / Re: ARS0114E Unable to open file
« on: June 19, 2020, 08:17:51 AM »
Did you get it fixed?  What was the solution?  Don't forget to show us how you fixed it, so that other visitors in the future can benefit from the help you received here!

-JD.

313
Report Indexing / Re: PDF Indexer
« on: June 18, 2020, 03:16:33 PM »
You need to talk to your IBM Client Rep or the IBM Business Partner who sold you the CMOD PDF Indexer to find out the state of your licensing.

However, the PDF Indexer is still available with CMOD v10.5, and as far as I'm aware, there have been no changes to the licensing, except if you move to Content Manager OnDemand on IBM Cloud.

-JD.

314
MP Server / Re: ARS0114E Unable to open file
« on: June 16, 2020, 01:58:17 PM »
Re-read the installation guide...  Cache ownership, group membership, and modes are picky! 

Cache should be owned by the CMOD instance owner, have the same primary group as the instance owner, and the main directory permission should be restrictive - rwx for the owner, and nothing for anyone else, a.k.a. "chmod 700".  Never modify any of the subdirectories in the cache though.  The modes are meaningful to CMOD, and store information on the state of data migration to secondary storage.

-JD.

315
MP Server / Re: ARS0114E Unable to open file
« on: June 15, 2020, 10:17:52 AM »
Error number 13 is Permission Denied.

Make sure your permissions are good!

-JD.

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